Hi, I currently have a SIM only monthly contract that I have had for over a year. I want to get a new phone and remain with ID. I have seen a 24 month contract deal with Carphone Warehouse stilll with ID, I wish to retain my mobile number is this possible? If so how do I go about it?
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Upgrade sim only to new phone contract
Best answer by Tom
Hi
Unfortunately it wouldn’t be possible to transfer a number directly from iD Mobile to iD Mobile, to retain a number, we’d recommend an upgrade.
Tom
+26The iD telephone sales team might be able to match the Carphone Warehouse deal,
Speak to iD sales between 9am - 6pm, by calling 020 7139 1397.
Just to say, if iD sales can’t help you and you decide to buy from Carphone Warehouse, you’ll get a new connection to the iD network, with a new mobile number.
Unfortunately
These community articles might help.
+25Hi
Unfortunately it wouldn’t be possible to transfer a number directly from iD Mobile to iD Mobile, to retain a number, we’d recommend an upgrade.
Tom
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