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Question

upgraded on 12th have no data for 3 days

  • August 15, 2025
  • 3 replies
  • 9 views
S
Active Contributor

I upgraded in the 12th and now have no data until 3 days 

    3 replies

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • August 15, 2025

    Hi ​@Smithy86 

     

    I’m sorry to hear this, is it just data or all signal you’ve been without?

     

    Have you had a new SIM/eSIM and need to put that into your device?

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    S
    Active Contributor
    • Smithy86
    • Author
    • Active Contributor
    • August 15, 2025

    Just data old sim as upgrade but says data renews in 3 days and gave me nothing I was on unlimited before upgrade and now 50gb

    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • August 15, 2025

    Hi ​@Smithy86 

     

    Okay, in that case you’ll need to wait until your allowance refresh date for the allowances to refresh.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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