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Question

SIM Only upgrade

  • 15 October 2020
  • 2 replies
  • 10 views
J
Rank

Hi, I am due for an upgrade, but instead I want to keep my phone and change my plan to Sim Only, how can I do it?

2 replies

J
Rank

I am finding very difficult to do it online and cannot speak with anybody at ID

Ryan
Rank
Userlevel 7
Badge +9

Hi @josep,

If you log into your account online/app and check your upgrade options, you should see a SIM-only option there which you can choose. How far away from your contract ending are you?

Ryan

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