A silly question no doubt, but as the man said, the only silly question is the one you did not ask.
My current ID mbile 24 month contract ends soon and I’d like to upgrade to a newer version of phone. When I do this do I receive the new phone first before having to send my original one back, as I am thinking of how I will transfer all my files, apps etc over to the new phone?
Best answer by Daz_S
Nope, not a silly question at all
When your 24 month phone and SIM deal expires (so 24 months and 1 second) the phone is YOURS, to do with what you want. So keep it!😀
+21Nope, not a silly question at all
When your 24 month phone and SIM deal expires (so 24 months and 1 second) the phone is YOURS, to do with what you want. So keep it!😀
Nope, not a silly question at all
When your 24 month phone and SIM deal expires (so 24 months and 1 second) the phone is YOURS, to do with what you want. So keep it!😀
Okay, can I then use my original sim in the new phone so that I can keep my number?
+21Possibly. It depends if the SIM either fits your newer phone or can run on a newer phone.
But fear not. If you upgrade and take a new phone iD will send a new SIM anyway.
Then via your iD app or online account portal, simply activate that new SIM and your number will automagically jump to the new one.
Any issues, pop back and we’ll go from there
+25Hi
As
You’ll be able to use the SIM card you already have in the new device or if you have any issues with that you’ll be able to get a replacement SIM completely for free (we might even send a replacement SIM with the new phone, just in case).
Tom
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
