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Will I lose my rolled over data when upgrading to sim only monthly contract?

  • July 2, 2024
  • 3 replies
  • 190 views
Kat Chaszczewski
New Contributor

I am now out of contract and am thinking of upgrading to sim only contract. I have loads of rolled over unused data so wondering if I will lose this when I upgrade?

Thanks

Best answer by Tom

Hi @Kat Chaszczewski 

 

Yes, when upgrading your roll over data will reset, it will begin again after the first month on the new plan.

 

Tom

This topic has been closed for replies.

3 replies

Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • Answer
  • July 16, 2024

Hi @Kat Chaszczewski 

 

Yes, when upgrading your roll over data will reset, it will begin again after the first month on the new plan.

 

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Kat Chaszczewski
New Contributor

Hi @Kat Chaszczewski 

 

Yes, when upgrading your roll over data will reset, it will begin again after the first month on the new plan.

 

Tom

Thanks for responding Tom - I’ve upgraded now to all sorted

Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • July 29, 2024

Hi @Kat Chaszczewski 

 

Glad to hear, if you need anything else please let us know.

 

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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