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Sim only

  • June 9, 2018
  • 1 reply
  • 164 views

I have a sim only contract. Can I change to a new deal and keep my number.

Best answer by Mohammed

Hey @Simonemery,

That's correct!

If you change your plan in the iD app/MyAccount, it'll keep the same number you have and put you on a new plan within 24-hours.

You'll get a pro-rata allowance for that month but you'll get your full allowance when your next bill date is.

Hope this helps.

Mohammed
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1 reply

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • June 11, 2018
Hey @Simonemery,

That's correct!

If you change your plan in the iD app/MyAccount, it'll keep the same number you have and put you on a new plan within 24-hours.

You'll get a pro-rata allowance for that month but you'll get your full allowance when your next bill date is.

Hope this helps.

Mohammed