SIM | iD Mobile Community
Skip to main content
Question

SIM

  • April 3, 2020
  • 3 replies
  • 46 views

Robbog
Community Member

Phone telling me there is no sim. Try to make a call, it tells me.…

Not registered on network.

Can't get back off phone to take out sim and replace.

This topic has been closed for replies.

3 replies

PavD
Bronze
 Contributor
  • Bronze
 Contributor
  • April 6, 2020

Hi @Robbog 

Sorry about the issues you are having with your SIM.

Is it a new SIM? If so, it needs to be activated. You can find out how to do that here.

Regards,

Pav

 


random2020
Community Member
  • Community Member
  • April 27, 2020

hi 

my sim card is not working I have tried using the online help id want to send me a code because I have forgotten my username but because sims not working im not receiving code HELP


  • iD Mobile Employee
  • April 28, 2020

Hi @random2020 

Sorry to hear this.

I have sent you a private message with more details. 

Regads

 

Aklima