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Existing customer and want an extra sim

  • November 24, 2020
  • 1 reply
  • 78 views

I have an existing SIM that I want to upgrade, but I also want another SIM.  I understand that I have to open a new account for this but can I get the additional SIM with the existing customer offers or would that be at the new customer rates?

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Best answer by Mohammed

zzalsar4 wrote:

I have an existing SIM that I want to upgrade, but I also want another SIM.  I understand that I have to open a new account for this but can I get the additional SIM with the existing customer offers or would that be at the new customer rates?

​​​​​

 

Hello @zzalsar4,

Upgrading the existing SIM/Changing the tariff of this will be at whatever offers shown in your account.

New contract = new deals.

 

Let us know if you’ve seen one you really like, we may be able to do something to match it, but can’t guarantee.

 

Mohammed

 

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Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • November 27, 2020
zzalsar4 wrote:

I have an existing SIM that I want to upgrade, but I also want another SIM.  I understand that I have to open a new account for this but can I get the additional SIM with the existing customer offers or would that be at the new customer rates?

​​​​​

 

Hello @zzalsar4,

Upgrading the existing SIM/Changing the tariff of this will be at whatever offers shown in your account.

New contract = new deals.

 

Let us know if you’ve seen one you really like, we may be able to do something to match it, but can’t guarantee.

 

Mohammed