my two year contract ends 5 march 2021 i purchased a sim only contract and received a confirmation email but its not showing in my account aldo im still bring charged for my old plan.
Solved
Sim only
Best answer by Will
Hi
We’ll drop you a Private Message to cancel that new SIM and change the tariff on your existing one.
Will
This topic has been closed for replies.
Hi there
If you’re looking to switch over to a rolling SIM-only plan once your two year contract ends, then please see a topic that covers just that here:
It sounds like what you’ve done is simply gone ahead and bought a separate SIM only contract which would be it’s own separate thing with it’s own unique number.
If that was a mistake, and you won’t be needing that second line then please confirm that here and we’ll contact you to have that cancelled.
Hi i ordered sim only plan by mistake reference 115643698 . My two year contract ends 5 March 2021 i want to change my plan to sim only £7 a month on a monthly plan like i ordered.
Hi
We’ll drop you a Private Message to cancel that new SIM and change the tariff on your existing one.
Will
I just want to cancel my new SIM card from upgrade l want to keep my old number thanks
The number from upgrade the Sim is 07395749977 l just wanted only IPhone thanks
Hi
Feel free to contact our Live Chat | iD Mobile Network team who will be able to assist you with cancelling your new sim.
-Mohsin
Hi
Feel free to contact our Live Chat | iD Mobile Network team who will be able to assist you with cancelling your new sim.
-Mohsin
How do i change the amount i pay DD, i changed to sim only
If you have moved to a cheaper tariff, your direct debit payment will automatically be updated to the new monthly cost. You can also edit your direct debit details through the iD mobile app.
-Mohsin
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