how do i order a new sim? the sim was sent to an incorrect address. | iD Mobile Community
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how do i order a new sim? the sim was sent to an incorrect address.

  • August 5, 2022
  • 1 reply
  • 147 views

Jonathan Windsor
New Contributor

I ordered a sim to an address on the other side of the country. Can i get a new one sent to my actual address?

Best answer by WelshPaul

It's my understanding a replacement SIM can only be sent to the address listed on the iD Mobile account. If the address listed on the account is no longer correct, request that it is updated prior to requesting a replacement.

​​​​​​Anyway, more information about obtaining a replacement SIM can be found below. 

https://community.idmobile.co.uk/replacement-sim-cards-147/how-do-i-get-a-replacement-sim-card-45097

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1 reply

WelshPaul
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  • Answer
  • August 5, 2022

It's my understanding a replacement SIM can only be sent to the address listed on the iD Mobile account. If the address listed on the account is no longer correct, request that it is updated prior to requesting a replacement.

​​​​​​Anyway, more information about obtaining a replacement SIM can be found below. 

https://community.idmobile.co.uk/replacement-sim-cards-147/how-do-i-get-a-replacement-sim-card-45097