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Question

cant dial internationally


I want to phone the netherlands from

the uk. I have enabled premium, international and bill cap at £20.

 

i get the message - sorry this service does not allow access to this number 

 

 I urgently need to be able to call 

 

please can you assist. 

2 replies

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • 1376 replies
  • June 8, 2025

Hi ​@Jennie McCormack  sorry to hear that you have had trouble with this, please can you check this link and let us know how you get on?

I can't make calls or send texts internationally from my SIM. What should I do? | iD Mobile Community


MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • 1213 replies
  • June 8, 2025

Are you dialing out using the correct country code for the Netherlands?