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Capped limit vs international calls

  • August 12, 2025
  • 3 replies
  • 113 views

I am trying to call Spain, but getting message saying "You have reached your capped limit". My plan says I can make this call subject to an extra charge. But it is not letting me make the call, and it is not telling me how to do it. I cannot see any setting I can change to allow it. Please help

Best answer by WelshPaul

Increase your spending cap.

3 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • August 12, 2025

Increase your spending cap.


  • Author
  • New Contributor
  • August 12, 2025

got it thanks


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • August 13, 2025

Hey there ​@Sean Sinclair, we’re glad to hear that ​@WelshPaul could help, thank you!

 

Kind regards,

Tyler