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Capped limit vs international calls

  • August 12, 2025
  • 3 replies
  • 214 views
S
New Contributor

I am trying to call Spain, but getting message saying "You have reached your capped limit". My plan says I can make this call subject to an extra charge. But it is not letting me make the call, and it is not telling me how to do it. I cannot see any setting I can change to allow it. Please help

Best answer by WelshPaul

Increase your spending cap.

    3 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • Answer
    • August 12, 2025

    Increase your spending cap.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    S
    New Contributor
    • Sean Sinclair
    • Author
    • New Contributor
    • August 12, 2025

    got it thanks

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • August 13, 2025

    Hey there ​@Sean Sinclair, we’re glad to hear that ​@WelshPaul could help, thank you!

     

    Kind regards,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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