Hi, data roaming is not working. Says you have lost connectivity because you left your home network with it switched off, but it is enabled in the app & the swipe down screen on my Samsung S21. Having read some replies I looked at the phone settings but it says there is no sim in sim manager and it's greyed out and all of mobile networks is greyed out. Any advice please.
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data roaming not working in tenerife
Best answer by Steevo
Thanks for the responses. I contacted idmobile and they said it was a faulty sim, sent me an esim and all is working now after a few resets and some adjustments. Cheers.
+24Hey there
Sorry to hear that. Can you send a screenshot of what you’re seeing please?
Thanks,
Tyler
+21Steevo wrote:
Hi, data roaming is not working. Says you have lost connectivity because you left your home network with it switched off, but it is enabled in the app & the swipe down screen on my Samsung S21. Having read some replies I looked at the phone settings but it says there is no sim in sim manager and it's greyed out and all of mobile networks is greyed out. Any advice please.
Hi there
Just checking. Did you enable roaming on your iD account prior to leaving the UK?
That’s not the same as having roaming enabled on your phone.
If both were set before you left (although the phone setting isn’t that important before leaving) then have you tried a manual network selection rather than letting the phone auto connect.
Thanks for the responses. I contacted idmobile and they said it was a faulty sim, sent me an esim and all is working now after a few resets and some adjustments. Cheers.
+21That’s good to hear
Enjoy your phone, but enjoy Tenerife more as its ruddy freezing here at the mo 😨
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