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Dee

  • December 3, 2024
  • 3 replies
  • 55 views

  • New
 Contributor
  • 3 replies

Im visiting Canada for a month and could love to used my mobile phone can I do Add-on 

Best answer by Daz_S

Sadly ​@Dee Add-ons are currently only for UK use.

 

Your phone might work over there but I’d suggest buying a SIM/eSIM over there and take your iD SIM out before you leave the UK.

 

But if you really want to use your iD SIM it’ll get a little pricey in Canada (I’ve highlighted the pay monthly prices in red)

 

Roaming Pay monthly Pay-as-you-go****
Calls to UK* £6.00 £6.00
Calls to Canada* £6.00 £6.00
Calls received* £1.50 £1.50
Texts to Canada** £1.20 £1.20
Texts to UK** £1.20 £1.20
Picture message (MMS) sent** £0.60 £0.60
Internet and Data (per MB)*** £9.60 £9.60

* Price per minute

** Please note: MMS charges vary. For further information, refer to Terms & Conditions. If you joined or upgraded on or before 20th June 2023 the MMS cost is £0.30 per message for Roaming within EU Bands 1 and 2.

*** Data is charged or deducted in one kilobyte (KB) increments and any part KB used will be rounded up to the nearest KB

**** The charges below will apply to all Pay-as-you-go customers starting from 1st October 2024. Find out more about the current charges here.

Prices shown include VAT where applicable.

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3 replies

  • Author
  • New
 Contributor
  • 3 replies
  • December 3, 2024

D

Im visiting Canada for a month and could love to used my mobile phone can I do Add-on 


Daz_S
Gold Contributor
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  • Gold Contributor
  • 1628 replies
  • Answer
  • December 4, 2024

Sadly ​@Dee Add-ons are currently only for UK use.

 

Your phone might work over there but I’d suggest buying a SIM/eSIM over there and take your iD SIM out before you leave the UK.

 

But if you really want to use your iD SIM it’ll get a little pricey in Canada (I’ve highlighted the pay monthly prices in red)

 

Roaming Pay monthly Pay-as-you-go****
Calls to UK* £6.00 £6.00
Calls to Canada* £6.00 £6.00
Calls received* £1.50 £1.50
Texts to Canada** £1.20 £1.20
Texts to UK** £1.20 £1.20
Picture message (MMS) sent** £0.60 £0.60
Internet and Data (per MB)*** £9.60 £9.60

* Price per minute

** Please note: MMS charges vary. For further information, refer to Terms & Conditions. If you joined or upgraded on or before 20th June 2023 the MMS cost is £0.30 per message for Roaming within EU Bands 1 and 2.

*** Data is charged or deducted in one kilobyte (KB) increments and any part KB used will be rounded up to the nearest KB

**** The charges below will apply to all Pay-as-you-go customers starting from 1st October 2024. Find out more about the current charges here.

Prices shown include VAT where applicable.


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 2941 replies
  • December 4, 2024

Hey there ​@Dee, you can indeed use your phone in Canada, but there will be out of contract charges for all texts, data and calls used.

 

We hope the kind assistance from ​@Daz_S has helped here, and the above are indeed the associated charges, which you can find yourself here if you need:

 

https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

 

Thanks,

Tyler