i need a refund on roaming data paid for turkey. £20 10gb. we couldnt get it to work so have not been able tonise it. | iD Mobile Community
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i need a refund on roaming data paid for turkey. £20 10gb. we couldnt get it to work so have not been able tonise it.

  • August 4, 2025
  • 1 reply
  • 14 views

We paid for additional roaming for Turkey. £20 for 10gb but we could not get this to work so therefore not used it. The £20 is on for the next bill but we need this taking off. 

1 reply

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • August 4, 2025

Hi ​@Lane2010 ​,welcome to the community! 👋

Sorry to hear you have had trouble with this. 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

We’ll see you there.