Recently joined iD on sim only, when abroad my previous network provider showed on my phone and was unable to receive calls
Solved
Previous network provider showing on phone when abroad, unable to receive calls
Best answer by Fishg
Thank you Tom, I will try that the next time I'm away, I'm on an eSim with Id but my old network is a sim, something so simple! Thank you for your reply
+25Hi
You may need to remove the old network’s SIM/eSIM from the device and insert only the iD Mobile SIM card.
Tom
Thank you Tom, I will try that the next time I'm away, I'm on an eSim with Id but my old network is a sim, something so simple! Thank you for your reply
+25Hi
No worries, let us know how you get on.
Tom
Log in to the iD Community.
Not a member yet? Create an account
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.