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Receiving calls in Morocco

1 month ago
January 26, 2025
3 replies
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Vigggen
New  Contributor
1 reply

Despite upping the cap on my account I can not seem to receive calls in Morocco. This is causing extreme issues not being able to authenticate via Microsoft. Any thoughts from the community? Many thanks.

Best answer by Kash

Hi @Vigggen,

The link below may help with your issue.

I can't make calls or send texts internationally from my SIM. What should I do? F.A.Q.

Can you please try and manually connect to Orange Morocco and INWI?

Kash

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Kash
iD Mobile Employee
8003 replies
Answer
1 month ago
January 29, 2025

Hi @Vigggen,

The link below may help with your issue.

I can't make calls or send texts internationally from my SIM. What should I do? F.A.Q.

Can you please try and manually connect to Orange Morocco and INWI?

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

V

Vigggen
Author
New  Contributor
1 reply
1 month ago
January 31, 2025

Many thanks @Kash for the reply. Fortunately I managed to find the solution by manually setting the network as you suggested. It did the trick perfectly.

Appreciate you contributing to the community as ID Mobile were of little use- they even asked if I was on an island when I told that I was in Morocco! They were totally disconnected to reality.

N