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roam beyond phone settings.

  • January 16, 2025
  • 3 replies
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D
New
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Good day. I’m off to South Africa and have seen there is a roam beyond add on which can be purchased. You get 20gb for 10days. So if I want to make phone calls will I need to do it via WhatsApp? If I do make a normal call will I be charged international rate? And lastly if I don’t want to be charged anything over the roam beyond add on what settings should I set my phone too to only use data! Regards

Best answer by Tom

Hi ​@dyson106 

 

Correct, setting your bill cap to £0 is the best way to avoid any unwanted charges from getting through, without blocking your ability to use the add-on.

 

Tom

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    3 replies

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 2941 replies
    • January 17, 2025

    Hey there ​@dyson106, that’s correct, if you were to make a call, you’d be charged. You can find the cost of these below:

     

    https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

     

    If you don’t want to be charged at all, please change your bill cap to £0.00 via the iD Mobile app/website.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    D
    New
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    • dyson106
    • Author
    • New
 Contributor
    • 1 reply
    • January 17, 2025

    Thanks for replying Tyler,

     

    so if I leave my phone on the same setting as I have them in the uk, turn my spend limit to zero I should be fine. Just be able to use the data when I need.? That sound right?

    Steve 

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 7861 replies
    • Answer
    • January 18, 2025

    Hi ​@dyson106 

     

    Correct, setting your bill cap to £0 is the best way to avoid any unwanted charges from getting through, without blocking your ability to use the add-on.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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