Skip to main content
Solved

Roaming abroad

L
Community Member

Hi,

I’m going to Italy, Rome on the 19th April. how do I activate my roaming abroad. and is Italy covered in the roam free as when I purchased ID it said it was but I’m struggling to find it.

 

 

KG,

Emily

Best answer by Tyler

Hey there ​@Lems21, we hope the kind advice from ​@MZone has been able to help.

 

 You can roam in Italy like you can at home, and use data, calls and texts as you would in the UK, please see below:

 

https://www.idmobile.co.uk/help-and-advice/eu-roaming

 

If you joined/upgraded on/past 20st June 2023, you will be subject to the 30GB data fair usage policy. If your data allowances is lower than 30GB, your limit will obviously be your normal allowances, please see below:

 

https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

 

However, as of right now, we’re running a promotion where you can use as much data as you have in your allowances, so also the same as your UK allowances until we say so.

 

You will need to enable roaming via the iD Mobile app/website and also via your phones own settings to use the phone. Please read the below for instructions on how to get set up:

 

https://community.idmobile.co.uk/community-archive-140/how-to-prepare-your-phone-for-a-trip-abroad-182

 

Thank you,

Tyler

View original

    2 replies

    MZone
    Platinum 
Contributor
    Forum|alt.badge.img+22
    • MZone
    • Platinum 
Contributor
    • 958 replies
    • March 27, 2025

    Rome is included in the 50 free roaming destinations. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler
    • iD Mobile Employee
    • 3801 replies
    • Answer
    • March 28, 2025

    Hey there ​@Lems21, we hope the kind advice from ​@MZone has been able to help.

     

     You can roam in Italy like you can at home, and use data, calls and texts as you would in the UK, please see below:

     

    https://www.idmobile.co.uk/help-and-advice/eu-roaming

     

    If you joined/upgraded on/past 20st June 2023, you will be subject to the 30GB data fair usage policy. If your data allowances is lower than 30GB, your limit will obviously be your normal allowances, please see below:

     

    https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

     

    However, as of right now, we’re running a promotion where you can use as much data as you have in your allowances, so also the same as your UK allowances until we say so.

     

    You will need to enable roaming via the iD Mobile app/website and also via your phones own settings to use the phone. Please read the below for instructions on how to get set up:

     

    https://community.idmobile.co.uk/community-archive-140/how-to-prepare-your-phone-for-a-trip-abroad-182

     

    Thank you,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


    Perks banner
    Terms & Conditions