Skip to main content
Solved

Roaming charges when you have unlimited data

  • October 25, 2024
  • 1 reply
  • 98 views

Currently in the Canary Islands and I know there is up to 30mb free roaming data but I have unlimited data and unsure if the 30mb still applies 

Best answer by Tyler

Hey there @Andrea J, welcome to Community!

 

The 30GB will apply to all customers who purchased a contract or upgraded past June 20th 2023, whether you’re on Unlimited data or not. Please see below:

 

https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

 

Therefore, if you joined/upgraded past the date above, you’ll be subject to the 30GB fair usage policy, even on an unlimited plan.

 

Thanks,

Tyler

View original

1 reply

Tyler
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 2941 replies
  • Answer
  • October 25, 2024

Hey there @Andrea J, welcome to Community!

 

The 30GB will apply to all customers who purchased a contract or upgraded past June 20th 2023, whether you’re on Unlimited data or not. Please see below:

 

https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

 

Therefore, if you joined/upgraded past the date above, you’ll be subject to the 30GB fair usage policy, even on an unlimited plan.

 

Thanks,

Tyler