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Roaming in USA and Caribean


Borotosh
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I am travelling to the places above, I understand that you have to set up with a charge of £5 per day, are you charged for every day or only the days you use your phone?

Best answer by Tyler

Hey there ​@Borotosh, the add-ons are for the amount of days specified on them.

 

These cannot be spread out for usage amongst days you will or won’t use them. They’re simply for 5-days from the date you purchase it for example.

 

If you need assistance on which add on is best for you, please let us know and we can try advise.

 

Thanks,

Tyler

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Tyler
iD Mobile Employee
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  • March 10, 2025

Hey there ​@Borotosh, thank you for reaching out.

 

Are you talking about our roam-beyond add-ons for data please, just to confirm?

 

If so, we can explain further from there.

 

Thanks,

Tyler


Borotosh
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  • March 10, 2025

I have the standard package and pay monthly, I would like my to know the best option for me, I am away for 16 days, I do not want to be charged for days I do not use my phone, what do I need to do

Regards

andy


andewhite
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Borotosh wrote:

I am travelling to the places above, I understand that you have to set up with a charge of £5 per day, are you charged for every day or only the days you use your phone?

These community articles should help, ​@Borotosh


Tom
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  • March 11, 2025

Hi ​@Borotosh 

 

I’d recommend the articles linked above by ​@andewhite.

 

A simple way to avoid any unwanted charges is to set your bill cap to £0.

 

Tom


Borotosh
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  • March 12, 2025

What I want to know am I only charged for the days I use my phone or once set up am I charged for the 16 days wether I use my phone or not?


andewhite
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Borotosh wrote:

What I want to know am I only charged for the days I use my phone or once set up am I charged for the 16 days wether I use my phone or not?

Okay ​@Borotosh, if you buy an iD Mobile data add-on, the data is available for use up until the add-on expiry date - whether you use the data or not, is down to the customer.

This community article might help. 

Maybe eSIM products at https://roamless.com would suit your needs for the USA and Caribbean. 


Borotosh
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  • March 13, 2025

If you purchase for 5 days is this 5 consecutive days from date of purchase or can the 5 days be spread across the 16 days of my holiday

I.e. I only use my allowance when I want to?


andewhite
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Okay ​@Borotosh, a 5-day iD data add-on would work for 5 consecutive days, and then expire - unfortunately, usage of a 5-day iD data add-on can’t be spreadover a 16-day period. 


Borotosh
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  • March 13, 2025

Thanks for that info, so do you think I can purchase an add on or other to do what I want?

 


Tyler
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  • March 13, 2025

Hey there ​@Borotosh, the add-ons are for the amount of days specified on them.

 

These cannot be spread out for usage amongst days you will or won’t use them. They’re simply for 5-days from the date you purchase it for example.

 

If you need assistance on which add on is best for you, please let us know and we can try advise.

 

Thanks,

Tyler


Borotosh
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  • March 13, 2025

Yes, please advise on the scenario already quoted

thank you 


andewhite
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Borotosh wrote:

Thanks for that info, so do you think I can purchase an add on or other to do what I want?

 

Perhaps look into using an eSIM from https://roamless.com, ​@Borotosh


Tom
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  • March 14, 2025

Hi ​@Borotosh 

 

I believe we’ve advised what we can here, whilst roaming in a non-inclusive zone, you’ll be charged for what you use, not per day.

 

Tom