I can’t get my roaming data to work in Italy but think it should work in my plan as on phone contract plan. I can make calls but just not text or use data.
Solved
sending texts and using data in Europe
Best answer by Tom B
Sorry to hear this, what happens when you try to text?
Have you tried manually connecting to another network while there? We’d recommend trying to connect to 3 ITA or Wind.
Have you tried resetting network settings while roaming?
For iPhone;
Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.
For most Android;
Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth
For Samsung;
Settings > General management > Reset > Reset mobile network settings
Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.
Tom
+25
Sorry to hear this, what happens when you try to text?
Have you tried manually connecting to another network while there? We’d recommend trying to connect to 3 ITA or Wind.
Have you tried resetting network settings while roaming?
For iPhone;
Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.
For most Android;
Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth
For Samsung;
Settings > General management > Reset > Reset mobile network settings
Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.
Tom
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.