Turkey Roaming Issues

Forum|Forum|1 year ago
January 16, 2025
13 replies
3359 views

Hi there, I have a Nothing Phone 2 and am using ID mobile. I am currently in Turkey and have brought 20GB add on roaming data for Turkey, valid for use on TurkCell and AVEA.

I have updated my APN settings, have contacted support about this, have tried manually connecting to networks but my phone simply is not connecting to the network

I received a welcome text and my signal hard have R, however I am unable to load web pages or access the internet.

Please help as I have paid for this service and it does not work, and I would quite like to be able to use my data that I paid for to help me navigate this beautiful country.

Thank you

Best answer by Daz_S

From the looks of it iD need to investigate this.

The best way would be via their live chat - https://www.idmobile.co.uk/live-chat

Its a text based format but typing talk to person should put you in direct contact with a human (rather than their chat bot). You would need to fill out certain credentials prior.

If they can’t get this working they should also be able to process a refund

edit. But tell them you had the automated rate advice text (if you got this as this is needed) and that your phone is displaying the R signifying roaming.