How do I actually contact idmobile to ask for them to refund me for the service not working and also loss of earnings because my phone has been dead. My friend did warn me but there was a honeymoon period when everything was ok, now utter shite, 3 days+ I cannot make calls, sort this out, it is not acceptable. Also I have had no Comms telling me there was a problem, seriously going off this 'service provider' providing what exactly, a piss poor service!
can't call
+24Hi
Welcome to the Community!
We are aware of an outage that caused issues with calls.
The issue has since been fixed and your services should be restored.
Pease can you restart the handset and let us know how you get on?
It may be worth checking the network coverage and network status using the link below:
www.idmobile.co.uk/help-and-advice/coverage
Kash
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