So I purchased a sim only 12 month plan from mobile.co.uk but want to cancel the contract as the signal is terrible. How do I go about doing this? On the live chat it says where did you purchase from and only gives a couple option. Since mobiles.co.uk is apart of curry's I selected curry's website but then it says to call them which I'm sure they won't have any details or idea of my contract
Solved
Cancelling sim only plan within 14 days cooling off
Best answer by Natalie W
Hello
Thank you for getting in touch with us here on the community.
We are very sorry to hear you wish to cancel the service.
Information on cancelling can be found here.
The quickest way to submit the request would be via Live Chat. To bypass the automated portion of the chat, please enter ‘Speak to an adviser’.
Please let us know how you get on.
Thanks,
Nat
Hello
Thank you for getting in touch with us here on the community.
We are very sorry to hear you wish to cancel the service.
Information on cancelling can be found here.
The quickest way to submit the request would be via Live Chat. To bypass the automated portion of the chat, please enter ‘Speak to an adviser’.
Please let us know how you get on.
Thanks,
Nat
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