I have moved abroad and my IDMobile account is no longer useful. I took the sim out of my phone, and lost it. I have never used an online account, just paid every month and all was fine.
I want to cancel the monthly sim plan, but I need an online account - which I can’t set up without a code sent to the sim that I no longer have.
How do I cancel? I have already paid for 5 months for something I can’t use.
Best answer by Tom
Hi
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To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
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We’ll see you there.
Tom
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
Need to cancel a SIM only contract I've been paying for years but not got the SIM and your websites just keep sending me in circles! I'm owed a lot of money but your 'helpful' website makes it impossible! Get someone to contact me now, I'm tired of trying to sort this!
Andy
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
Hi ,
I want to cancel my contract because I don't use it and pay for it every month how can I do that by calling or face to face.
Thanks
Hello
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Nat
Hello i have the same problem.
I am writing in response to the final demand notice issued on 20th February 2025 regarding my ID Mobile account (Account No. { REMOVED }). I want to pay the charge.
Due to the loss of my SIM card, I am unable to visit the ID Mobile website, use the mobile app, or contact customer support ,
+5
So please delate you account details in the post that you submitted earlier.
Thank you
Joe
So please delate you account details in the post that you submitted earlier.
Thank you
Joe
ty
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