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I can send text messages but not receive them. I have spent the entire day on Apple support, there is nothing wrong with my phone they say it is ID Mobile. Without text messaging I can’t access my mobile banking and frankly I’m furious. My billing is up to date. 
is there a number I can phone to talk to someone. The message chat doesn’t seem to be working. 
I blame myself for signing up with a provider who appears to offer no support 

Hi @Elancurr,

Welcome to the Community!

Have you checked the link below to see if it helps.

If you still have issues, please get back to us.

 

Kash

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