I want to cancel my account from outside UK | iD Mobile Community
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I want to cancel my account from outside UK

  • August 25, 2025
  • 2 replies
  • 19 views
M
Community Member

Hi there,

I have recently left the UK but cannot receive code from outside of the UK to login to website and cancel my account. 

How do I cancel my account so I stop paying every month for a service I can no longer use?

Cheers

Best answer by WelshPaul

Start a live chat session and inform the support agent that you’d like to cancel.
 

https://idmobile.co.uk/live-chat

 

 

    2 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • Answer
    • August 25, 2025

    Start a live chat session and inform the support agent that you’d like to cancel.
     

    https://idmobile.co.uk/live-chat

     

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • August 27, 2025

      Hi there ​@markengland20, we hope that ​@WelshPaul was able to help.

       

      Please let us know if any further questions.

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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