I ask what is going on.I was told I would get a PAC code by email but none arrived.Check my earlier transcript.Where do I complain now?
Solved
no pac code as promised today
Best answer by MZone
Here’s how to request a PAC or STAC:
- Via Text.
Using your iD Mobile SIM, text PAC & your Date of Birth (DDMMYY) to 65075 or STAC & your Date of Birth (DDMMYY) to 75075
- In the iD Mobile app or My Account Online.
To disconnect in the iD Mobile app or My Account Online, you can:
- Open the iD Mobile app or log-in to My Account Online.
- Tap ‘Plan’.
- Tap ‘Leave iD’.
- Tap ‘Get PAC code’ or ‘Get STAC code’.
- Tap ‘Yes, proceed’.
- Live Chat.
The quickest way to get a PAC or STAC is via text or in the iD Mobile app, but if you’re experiencing issues, simply chat to us.
This topic has been closed for replies.
+22Here’s how to request a PAC or STAC:
- Via Text.
Using your iD Mobile SIM, text PAC & your Date of Birth (DDMMYY) to 65075 or STAC & your Date of Birth (DDMMYY) to 75075
- In the iD Mobile app or My Account Online.
To disconnect in the iD Mobile app or My Account Online, you can:
- Open the iD Mobile app or log-in to My Account Online.
- Tap ‘Plan’.
- Tap ‘Leave iD’.
- Tap ‘Get PAC code’ or ‘Get STAC code’.
- Tap ‘Yes, proceed’.
- Live Chat.
The quickest way to get a PAC or STAC is via text or in the iD Mobile app, but if you’re experiencing issues, simply chat to us.
Doesn't work.They refuse me a PAC vis any means of communication.
Is this a blocking strategy.
Dire, dire dire
+24Hey there
Have you still not received it thus far? If so, we’ll drop you a PM to look into this further for you.
Thanks,
Tyler
I just want a PAC code.They refuse despite customer service contact and 20 ish text requests.It is a strategy.They are in breach of ofcom guidelines.I want the code and they refuse.
Hello
Very sorry to hear this.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. ✉
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Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Nat
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