the leave ID section in the app faulty | iD Mobile Community
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Question

the leave ID section in the app faulty

  • September 13, 2025
  • 1 reply
  • 19 views

I tried for over a month to cancel a second SIM I have( I am happy with the first one) but the app never worked and there was no customer phone line etc.

 

I have a charge for £12 for service I didn't use.

 

Can someone contact me to discuss 

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 13, 2025

Hi there ​@Billigmeister, we have numerous ways of being contacted. Please contact our live-chat and ask to speak to an agent:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler