the leave ID section in the app faulty | iD Mobile Community
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Question

the leave ID section in the app faulty

  • September 13, 2025
  • 1 reply
  • 19 views
B
New Contributor

I tried for over a month to cancel a second SIM I have( I am happy with the first one) but the app never worked and there was no customer phone line etc.

 

I have a charge for £12 for service I didn't use.

 

Can someone contact me to discuss 

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 13, 2025

    Hi there ​@Billigmeister, we have numerous ways of being contacted. Please contact our live-chat and ask to speak to an agent:

     

    https://www.idmobile.co.uk/live-chat

     

    Thanks,

    Tyler

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