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time to leave

  • August 11, 2025
  • 4 replies
  • 120 views
A
New Contributor

Hi All

I can upgrade today but want to leave ID....the fact I can upgrade does that mean I have completed my contract.

Best answer by WelshPaul

Upgrades can happen up to 60 days before your minimum term expires. Text ‘info’ to 85075. This service allows you to check if you are still within a contract and whether you would incur an exit fee if you were to switch providers.

    4 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • Answer
    • August 11, 2025

    Upgrades can happen up to 60 days before your minimum term expires. Text ‘info’ to 85075. This service allows you to check if you are still within a contract and whether you would incur an exit fee if you were to switch providers.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • August 11, 2025

    Hi ​@Audra  I hope the advice shared by ​@WelshPaul  has helped, but if not please let us know and we can help further.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    A
    New Contributor
    • Audra
    • Author
    • New Contributor
    • September 9, 2025

    Hi I just want a SIM only plan as my phone works fine can you help please 

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • September 11, 2025

    Hi ​@Audra 

     

    Thank you for your reply. 

    All available offers will be made available via your iD Mobile app/online account or you can speak to the sales team on 0207 139 1397.

     

    Thanks, 

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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