Question

Can I Perform an Early Upgrade?

  • 31 March 2023
  • 2 replies
  • 6259 views
Megan Lee
Rank

Hi,

was wondering if I was eligible for an early upgrade. My contract is due to end on the 24th of May this year and wondering when the earliest I could upgrade.

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2 replies

andewhite
Rank
Userlevel 8
Badge +9

If your existing iD contract is for a minimum term of 24-months, then you’ll be able to upgrade from 60-days before the end of your minimum term (of 24-months).

Unfortunately, iD Mobile won’t allow you to upgrade early with any other minimum term @Megan Lee.

 

Tyler
Rank
Userlevel 3

Hi,

was wondering if I was eligible for an early upgrade. My contract is due to end on the 24th of May this year and wondering when the earliest I could upgrade.

Hey there @Megan Lee, as @andewhite has rightfully mentioned, you can only upgrade up to 60 days early if you’re on the 24 months contract. If this is the case, then you would currently be eligible to upgrade as of right now. If not, then you would have to wait for the minimum term to be completed before you can upgrade I’m afraid.

 

I hope that helps.

 

Best regards,

Tyler

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