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Access to ID mobile account without access to mobile phone?


My sim is in a router so I’m unable to receive a code on it (and I’m not currently in the same part of the country to go and physically take it out and put it into a phone). I have all my account details, how do I access my online account without needing a code sent to my mobile? Thanks. 

Best answer by L0rdvega

Hi, you can actually do this despite what the 

I will give you an example screenshot for my router with a Sim card in it, Routers can actually receive texts for 2FA. You just need to log into the admin portal of your router.

this isn’t by default externally available so you do need some way of VPN connection into the network

I don’t mind sharing the IP address as a) it’s not publicly accessible and b) If I reboot the router, it will get a new IP address anyway

 

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3 replies

MZone
Gold Contributor
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  • Gold Contributor
  • 655 replies
  • March 14, 2025

You can’t. You need to get the 2FA code sent to the SIM in a mobile handset. 


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  • iD Mobile Employee
  • 1888 replies
  • March 16, 2025

Hi ​@Lockstockfrog 

 

Thank you for getting in touch.

 

Unfortunately, without verifying the one time passcode via the SIM/number,  you will not be able to access the online account sorry. 

 

Thanks, 

 

Natalie 


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  • Helpful
 Contributor
  • 11 replies
  • Answer
  • March 23, 2025

Hi, you can actually do this despite what the 

I will give you an example screenshot for my router with a Sim card in it, Routers can actually receive texts for 2FA. You just need to log into the admin portal of your router.

this isn’t by default externally available so you do need some way of VPN connection into the network

I don’t mind sharing the IP address as a) it’s not publicly accessible and b) If I reboot the router, it will get a new IP address anyway