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Access to ID mobile account without access to mobile phone?

L
Community Member

My sim is in a router so I’m unable to receive a code on it (and I’m not currently in the same part of the country to go and physically take it out and put it into a phone). I have all my account details, how do I access my online account without needing a code sent to my mobile? Thanks. 

Best answer by L0rdvega

Hi, you can actually do this despite what the 

I will give you an example screenshot for my router with a Sim card in it, Routers can actually receive texts for 2FA. You just need to log into the admin portal of your router.

this isn’t by default externally available so you do need some way of VPN connection into the network

I don’t mind sharing the IP address as a) it’s not publicly accessible and b) If I reboot the router, it will get a new IP address anyway

 

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    MZone
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    • MZone
    • Platinum 
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    • 1224 replies
    • March 14, 2025

    You can’t. You need to get the 2FA code sent to the SIM in a mobile handset. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2349 replies
    • March 16, 2025

    Hi ​@Lockstockfrog 

     

    Thank you for getting in touch.

     

    Unfortunately, without verifying the one time passcode via the SIM/number,  you will not be able to access the online account sorry. 

     

    Thanks, 

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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      Lockstockfrog
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    • L0rdvega
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    • 55 replies
    • Answer
    • March 23, 2025

    Hi, you can actually do this despite what the 

    I will give you an example screenshot for my router with a Sim card in it, Routers can actually receive texts for 2FA. You just need to log into the admin portal of your router.

    this isn’t by default externally available so you do need some way of VPN connection into the network

    I don’t mind sharing the IP address as a) it’s not publicly accessible and b) If I reboot the router, it will get a new IP address anyway

     

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