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Account blocked

  • March 21, 2025
  • 1 reply
  • 31 views
Grahame321
Community Member

Why is my account blocked even though i pay direct debit every month for a service that i cannot access?

Yes I live in Thailand but still need this service to access OPT's from the UK.

 

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • March 24, 2025

    Hey there ​@Grahame321, sorry to hear that.

     

    When you say your account is blocked, what do you mean by this please?

     

    Thanks,

    Tyler

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