Skip to main content

Account closure


A good phrase for iD mobile is "What aload of Marlarkey"

Just spent 40 minutes on the phone with 2 representatives explaining numerous times I wanted close my account. I ended the conversation saying how extortionate iD mobile is my contract ends 7July 2026 at a cost of £384.71, which includes the April increase, at the full term. Other companies I've been with O2 , Vodafone have in the past deducted 2 months from the term. But not iD , but also apply the annual increase

I left saying that'll cancel my direct debit but now realise I'll have to fork out a lump , Ive set a reminder to cancel on the 7 July 26.

I have deleted the esim. the app, so I'll have no messages, no access to the phone number.

I half expected a email but no, that's the only method to contact me, I'll probably delete that in couple of months or maybe not.

Please delete my details/data

Bye

 

Ken

6 replies

MZone
Gold Contributor
Forum|alt.badge.img+17
  • Gold Contributor
  • 655 replies
  • March 19, 2025

It’s standard practice to bill you for the remaining months you are in contract for if you decide to early terminate your agreement unfortunately. 


  • 0 replies
  • March 19, 2025

!


  • 0 replies
  • March 19, 2025

Just the sortvof comment from I expect from iD.

No query as why I wanted leave and brought me to my decission.

Any way it irrelevant now


MZone
Gold Contributor
Forum|alt.badge.img+17
  • Gold Contributor
  • 655 replies
  • March 19, 2025

I don't work for iD I’m just a community member like yourself. 


  • 0 replies
  • March 20, 2025

Can you please close my community account 


Tyler
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 3233 replies
  • March 21, 2025

Hey there ​@Kenw, your Community account has now been deleted.

 

Thanks,

Tyler