I have recently joined iD mobile, my old number transferred to sim successfully unfortunately it won’t allow my number to be added to app so I have no way of reviewing my account. Help please
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add phone number to app to access account
Best answer by Tom
Hi
When did your number transfer take place?
It might take a day or so after the transfer for the app to fully update and recognise the transferred number.
Tom
+26Maybe try again tomorrow,
The iD Mobile systems don’t always appear to synchronise properly after a number transfer.
Meanwhile, calling 7777 from the phone with your iD SIM gives access to some account options.
+25Hi
When did your number transfer take place?
It might take a day or so after the transfer for the app to fully update and recognise the transferred number.
Tom
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