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Adding another phone number on app


Can't add my sons details to new app, telling my details are incorrect 

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Best answer by Tom 22 May 2024, 10:12

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Userlevel 7
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Hi @Rooster51 

 

When adding an account that is used by someone who isn’t the account holder, please ensure you’re using the details of the account holder and not the user themselves.

 

If you’re still having issues with this, please let us know so we can get in touch.

 

Tom

Thanks Tom 

I will try that....

 

 

 

 

Userlevel 7
Badge +5

Hi @Rooster51 

 

No worries, let us know how you get on.

 

Tom

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