Hello I have changed to I'd and imported my number through Pac, all OK. But the app still shows the allocated number. How do I swap it, it also won't let me delete the app account
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App showing wrong number after pax change
Best answer by Tyler
Hey there
We’re glad to hear all is sorted now, but if you have any further issues, please do be sure to let us know.
Thanks,
Tyler
This topic has been closed for replies.
+26If your switch has been completed
Sometimes the iD app can be slow to get updated information from the iD back-end systems.
Thank you, I have managed to get it sorted now I had left it a few days hoping it would update. I deleted my plan, and then added it on new number and all OK, I had tried to add it as another plan but that didn't work, a bit odd but sorted now, thanks fir replying
Gary
1 person likes this
+24Hey there
We’re glad to hear all is sorted now, but if you have any further issues, please do be sure to let us know.
Thanks,
Tyler
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