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Question

Apple Music link: never received

  • August 20, 2025
  • 1 reply
  • 11 views
L
Community Member

Hello, I have never received the email/ message with the offer to redeem 3 months of Apple Music for free. When am I supposed to get one? I have been with ID mobile for over a month now.

 

regards

 

L

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • August 21, 2025

    Hey there ​@Luchibo, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

     

    Alternatively, if you are currently logged in, you can use the following link:

     

    https://community.idmobile.co.uk/inbox/overview

     

    Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP, and cannot promise a response time-frame at any stage. Please contact our live-chat if you require instantaneous responses.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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