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Blocked from account

  • August 30, 2025
  • 3 replies
  • 85 views
J
New Contributor

I've just been looking at upgrades and I was suddenly blocked from my account. I can't find a relevant topic on the chat. Any ideas?

Best answer by Decembersangel72

Hi ​@Jamie Mc 

Your best option is to talk to an adviser on the Live Chat:-

https://www.idmobile.co.uk/live-chat

Type ‘talk to a person’ in the dialogue box to connect to an adviser.
(available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays)

Good Luck x

    3 replies

    Decembersangel72
    Gold Contributor
    Forum|alt.badge.img+16

    Hi ​@Jamie Mc 

    Your best option is to talk to an adviser on the Live Chat:-

    https://www.idmobile.co.uk/live-chat

    Type ‘talk to a person’ in the dialogue box to connect to an adviser.
    (available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays)

    Good Luck x

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      J
      New Contributor
      • Jamie Mc
      • Author
      • New Contributor
      • August 31, 2025

      Worked a treat. All sorted thanks 😊

        Tyler C
        iD Mobile Employee
        Forum|alt.badge.img+24
        • Tyler C
        • iD Mobile Employee
        • September 3, 2025

        Hi there ​@Jamie Mc, we’re glad to see that ​@Decembersangel72 was able to help!

         

        Thanks,

        Tyler

        Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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