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cant login

L
Community Member

I’ve triple checked I’m enetering the correct phone number, email and D.O.B and it still is saying the details don’t match! All I need is to login please help me. I used to have an account but haven’t logged in for a while I think I need to be De-registered

Best answer by MZone

 

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    MZone
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    • MZone
    • Platinum 
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    • 1213 replies
    • Answer
    • April 28, 2025

     

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    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2277 replies
    • April 28, 2025

    Hi ​@Libertytoohey 

     

    Thank you for getting in touch. 

    We are sorry to hear you are experiencing some issues with your online account. 

    Can you please take a look at the link provided by ​@MZone and let us know if you still experience the issue?

    If so, we can assist further. 

     

    Thanks, 

     

    Natalie 

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