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I am unable to find my data rollover anywhere and can not access it.  Why has this happened?  Please can you help me to resolve this problem? Thanks

Probably just a ‘bug’ in the new iD app, @Japple14.  


Hi @Japple14 

 

The data rollover would automatically apply to your allowance, your allowance is typically shown on the front page of the iD Mobile app/website while logged in.

 

However the team are working on some issues where the allowance is not showing for some users, apologies for any inconvenience caused by this.

 

Tom


Two months ago - why haven't they sorted it?


Hi @Miketoo,

The team are looking into it and it will be fixed asap.

 

Kash


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