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Data Usage

  • October 22, 2024
  • 5 replies
  • 138 views

Im on a new plan with iD on unlimited data. I can’t find anywhere that shows me how much data I’m using. Where can I see this.

Best answer by Natalie W

Hi @Slartibartfast 

 

Remaining data and other allowances are available on the app.

Information on where to access this can be found here

 

Thanks, 

 

Nat 

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  • iD Mobile Employee
  • 2216 replies
  • October 23, 2024

Hi @Slartibartfast 

 

Welcome and thanks for getting in touch with us here on the community.

 

You can access information regarding your plan via the iD Mobile app or by registering online here

From there, you will be able to see your remaining data and access statements. 

 

Please let us know if you have any questions. 

 

Thanks, 

 

Nat 


  • Author
  • New
 Contributor
  • 4 replies
  • October 23, 2024

No you can’t. The app just says unlimited data. It doesn’t say how much I’ve used 


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  • iD Mobile Employee
  • 2216 replies
  • Answer
  • October 24, 2024

Hi @Slartibartfast 

 

Remaining data and other allowances are available on the app.

Information on where to access this can be found here

 

Thanks, 

 

Nat 


  • New
 Contributor
  • 1 reply
  • December 28, 2024

Hi, I have the same situation please. I want to find out how much data I am using. Not how much I have left, I know my allowance is unlimited, I would like to find out how much data i am using each month please.


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8369 replies
  • December 30, 2024

Hi ​@NOMINO 

 

If you’re on an unlimited data plan, it won’t be tracked in the iD Mobile app how much data is used, it is possible it’s shown in the monthly bills.

 

Your device likely has an built in data tracker, it may be worth looking for and setting this up.

 

Tom