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Hello, I can make calls and use data, but I cannot receive SMS on my iPhone 15

  • August 19, 2025
  • 1 reply
  • 14 views
K
Community Member

Hello, I can make calls and use data, but I cannot receive SMS on my iPhone 15. I tried to reset my network settings, but it wasn't helpful. What I have to do?

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • August 19, 2025

    Hey there ​@Khayala, sorry to hear that. When you go into phone settings, is your phone number showing correctly?

     

    Thanks,

    Tyler

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