Has anyone else damaged their phone and their insurance companies have rejected their claims because ID Mobile contracts do not state your name and address? I am having an absolute mare proving that I bought three ID Mobile contracts because;
A. The contract doesn't show my name and address together.
B. The contract does not state the IMEI number of the particular phone I am claiming for.
I am about to go Financial Ombudsman on both ID Mobile and my insurance company. Both incompetent.
Best answer by Kash
Hi
Welcome to the Community!
If you require proof of usage or purchase it should include your name, address and IMEI number.
The IMEI that you are claiming must have been used with iD Mobile in the last 30 days. Did you use the handset in the last 30 days with the iD Mobile SIM?
Kash
+24Hi
Welcome to the Community!
If you require proof of usage or purchase it should include your name, address and IMEI number.
The IMEI that you are claiming must have been used with iD Mobile in the last 30 days. Did you use the handset in the last 30 days with the iD Mobile SIM?
Kash
Hi. My ID mobile rings my landline but all I get is please hold the line. Other mobiles work phoning my landline and I can phone other landlines ok. Please help, any ideas.
+24Hey there
All landline calls won’t work via your iD SIM, is that correct?
Thanks,
Tyler
Hi Tyler. Other people can ring my landline but I can't. I have rung someone else's landline no problem. I have an Internet issue with Sky at the moment, having no Internet, perhaps this has a link to my issue.
+24Hey there
Thanks,
Tyler
Hi again. My problem is, I cannot ring my landline but other mobiles can. I have also rung another landline successfuly. I had Internet issue with Sky which is resolved, but still cannot phone my own landline.
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