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  • September 5, 2025
  • 3 replies
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New Contributor

Please help i cannot log into my app and I need to speak to someone on live chat to help me access my app any suggestions? I'm going away tomorrow and need everything set up before I go.

Best answer by WelshPaul

So, speak to a live chat agent.

https://idmobile.co.uk/live-chat

 

    3 replies

    WelshPaul
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    • WelshPaul
    • Platinum 
Contributor
    • Answer
    • September 5, 2025

    So, speak to a live chat agent.

    https://idmobile.co.uk/live-chat

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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      • Peg_89
      • Author
      • New Contributor
      • September 5, 2025

      I cannot get into the app to chat to a live chat agent

      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • September 8, 2025

      Hi there ​@Peg_89, ypoi don’t need to be on the app to speak to a live-chat agent. The link sent by ​@WelshPaul above is for our website.

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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