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ID App

  • September 5, 2025
  • 3 replies
  • 54 views

Please help i cannot log into my app and I need to speak to someone on live chat to help me access my app any suggestions? I'm going away tomorrow and need everything set up before I go.

Best answer by WelshPaul

So, speak to a live chat agent.

https://idmobile.co.uk/live-chat

 

3 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • September 5, 2025

So, speak to a live chat agent.

https://idmobile.co.uk/live-chat

 


  • Author
  • New Contributor
  • September 5, 2025

I cannot get into the app to chat to a live chat agent


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 8, 2025

Hi there ​@Peg_89, ypoi don’t need to be on the app to speak to a live-chat agent. The link sent by ​@WelshPaul above is for our website.

 

Thanks,

Tyler