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id app bill cap

  • August 31, 2025
  • 1 reply
  • 34 views
S
Community Member

Hi I just switched from vodaphone to id using an eSIM and paid a 24 month contract for unlimited data mins and texts I set a £0 bill cap but after activating my eSIM it says I have a bill cap of £25 it won’t let me log into the app as apparently the switch over is on the 3rd of sep however I am aware u can use ur data before that but I don’t want to use unless it’s unlimited 

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 3, 2025

    Hi there ​@s_x21, have you managed to register and change your bill cap now?

     

    Thanks,

    Tyler

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