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Id mobile account

  • March 20, 2025
  • 2 replies
  • 28 views
S
Community Member

Can't access to my account probably it was my fault to open 2 accounts with same email address now i can't access the other one i would love to update the email but not getting any options for that need help

    2 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • March 20, 2025

    Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser ​@Suhel Rahman Raju   

    The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • March 21, 2025

      Hey there ​@Suhel Rahman Raju, sorry to hear that.

       

      We hope the kind advice from ​@MZone has been able to help.

       

      Please let us know if you require further assistance.

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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