I have set up an account for my daughter. She used pac data and transferred to her old number. All texts go to her ID mobile number that she doesn’t use so she can’t see them. She can’t even set up her ID app because verification code goes to the number ID gave her, which she doesn’t use. What can she do to rectify the issue? Thanks

Hi @PjrandevI’d recommend the steps at the below;Tom

issue with texts on transferred number

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