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login problems

  • September 15, 2024
  • 3 replies
  • 72 views
J
Community Member

When trying to login to my account either online or app it asks for my details, no,name,d.o.b. when entered correctly i get message details dont match records and go no further. HELP. 

Best answer by Kash

Hi @John galvin,

Welcome to the Community!

The link below may help with your issue.

Please contact our Live Chat Team if you have further issues.

 

Kash

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    3 replies

    Kash
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Kash
    • iD Mobile Employee
    • 8192 replies
    • Answer
    • September 17, 2024

    Hi @John galvin,

    Welcome to the Community!

    The link below may help with your issue.

    Please contact our Live Chat Team if you have further issues.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    New
 Contributor

    I forget my login detail..how i recover

    Najib ur rehman
    Tyler
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler
    • iD Mobile Employee
    • 3853 replies
    • May 21, 2025

    Hey there ​@Najib ur rehman, you will need to go onto the iD Mobile app/website, and click “Fogotten password”.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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